Last updated: 2023-05-10
Buddy Driver App ~ A Buddy Industries (Pty) Ltd product
This Privacy Policy ("Policy") outlines the practices and procedures regarding the collection, use, and disclosure of personal information in relation to your use of our mobile driver application ("App") available on the Google Play Store, Apple App Store and Huawei App Gallery. Please read this Policy carefully to understand how we handle your information. By downloading, installing, or using our App, you consent to the practices described below.
a) During the registration process, we may collect personal information such as your name, email address, phone number, and driver's license information, vehicle information.
b) When using the App, we may collect precise location information, including real-time GPS data, to provide location-based services.
a) We may collect non-personal information such as device information (e.g., device model, operating system version) and usage data to improve our services and enhance user experience.
a) Verify your identity and maintain your account.
b) Provide and improve our services, including processing your requests, facilitating communication between drivers and customers, and enhancing the App's functionality.
c) Send you important notifications, updates, and administrative messages regarding the App.
a) Enable the core functionality of the App, such as identifying your current location, providing navigation assistance, and matching you with nearby customers.
b) Improve our services, analyze traffic patterns, and optimize routes.
We may use non-personal information for statistical purposes, system administration, and to analyze trends to enhance our services and improve user experience.
We do not sell, rent, or lease your personal information to third parties without your consent.
a) With your explicit consent.
b) With service providers who assist us in delivering our services (e.g., payment processors, cloud hosting providers) subject to strict confidentiality obligations.
c) When required by law, to comply with legal obligations, or to protect our rights, safety, or property, or the rights, safety, or property of others.
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Despite our efforts, please be aware that no security measure is perfect or impenetrable. We cannot guarantee the absolute security of your information.
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services. We encourage you to review the privacy policies of those third parties before using their services.
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.
We may update this Policy from time to time. We will notify you of any material changes by posting the updated Policy within the App or through other means. Your continued use of the App after the effective date of the updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at [email protected].